Refund policy
Return & Refund Policy
Last Updated: 23/06/2026
At Bharat Cart, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help. Please review our Return & Refund Policy below.
1. Return Eligibility
To be eligible for a return, the item must:
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Be returned within [ 7 DAYS] of delivery.
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Be unused, unworn, and in its original condition.
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Include original packaging, tags, manuals, and accessories (if applicable).
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Not show signs of misuse, damage, or alteration by the customer.
We reserve the right to reject returns that do not meet these conditions.
2. Return Timeframe
Customers must initiate a return request within [ 7 DAYS] from the date of delivery.
Requests submitted after the return window may not be eligible for a return, refund, or exchange.
3. How to Request a Return
To start a return, please contact our support team with:
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Your Order Number
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Product Name
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Reason for Return
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Photos of the item (if applicable)
Email: bharatcart@gmail.com
Our team will review your request and provide further instructions if your return is approved.
4. Refund Process
Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.
If approved:
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Refunds will be issued to the original payment method used for the purchase.
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Processing times may vary depending on your bank or payment provider.
Refunds are generally processed within 5 to 7 business days after approval.
5. Exchange Options
We may offer exchanges for:
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Defective products
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Damaged products
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Incorrect items received
Exchange requests must be submitted within [7 DAYS] of delivery.
Product availability may affect exchange eligibility.
If an identical replacement is unavailable, an alternative resolution may be offered.
6. Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within [2 DAYS] of delivery.
Please include:
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Order Number
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Photos of the product
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Photos of the packaging
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Description of the issue
After verification, we may offer:
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A replacement product
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Store credit
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A full or partial refund
The appropriate resolution will be determined on a case-by-case basis.
7. Non-Returnable Items
The following items are generally not eligible for return unless defective or damaged upon arrival:
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Personal care products
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Hygiene-related products
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Customized or personalized items
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Gift cards
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Digital products or downloadable content
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Clearance, final sale, or promotional items (unless otherwise stated)
Additional exclusions may apply depending on the product category.
8. Return Shipping Costs
Customer-Initiated Returns
If a return is requested for reasons such as:
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Change of mind
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Ordered by mistake
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No longer needed
the customer may be responsible for return shipping costs.
Store Responsibility
If the return is due to:
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Damaged products
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Defective products
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Incorrect items shipped
Bharat Cart may cover the return shipping costs or provide an alternative resolution.
Return shipping instructions will be provided after approval.
9. Refund Exceptions
Refunds may be reduced or denied if:
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Returned items are damaged due to customer misuse.
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Items are returned incomplete.
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The return request falls outside the return window.
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The product does not meet return eligibility requirements.
10. Cancellations
Orders may be canceled before shipment by contacting us as soon as possible.
Once an order has been shipped, it may no longer be eligible for cancellation and will instead be subject to this Return & Refund Policy.
11. Late or Missing Refunds
If you have not received your refund after the stated processing period:
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Check your bank account.
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Contact your credit card provider or payment processor.
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Contact your bank.
If you still have not received your refund, please contact us at:
Email: bharatcart@gmail.com
12. Contact Us
If you have any questions regarding returns, refunds, or exchanges, please contact us:
Store Name: Bharat Cart
Email: bharatcart@gmail.com
We are committed to providing fair resolutions and excellent customer service.
